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The Financial Planning Institute is
regarded as the leading independent
representative body of professional
financial planners in South Africa that
ensures South Africans have access to,
and value competent financial planning.
Members of the Financial Planning
Institute are respected s professionals
who set a world-class standard in
financial planning and advice in South
Africa. For more information, visit
www.fpi.co.za
Address
PO Box 6493
Weltevreden Park
1737
Telephone
(011) 475 1149
Facsimile
(011) 475 1158
E-mail
zanele@fpimail.co.za
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The National Credit Regulator was
established as the regulator under the
National Credit Act 34 of 2005 (the Act),
and is responsible for the regulation of the
South African credit industry, which
includes home equity release loans. It is
tasked with carrying out education,
research, policy development,
registration of industry participants,
investigation of complaints, and
ensuring enforcement of the Act. For
more information, visit
www.ncr.org.za
Address
PO Box 209
Halfway House
1685
Telephone
(011) 554 2600
Facsimile
(011) 805 4835
E-mail
info@ncr.org.za
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The Financial Services Board is a unique
independent institution established by
statute to oversee the South African
Non-Banking Financial Services Industry
in the public interest. The FSB is
committed to the fair treatment of both
users and providers of financial
products and services in South Africa.
For more information, visit
www.fsb.co.za
Address
PO Box 35655
Menlo Park
0102
Telephone
(012) 428 8000
Facsimile
(012) 347 0221
E-mail
info@fsb.co.za
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The Ombudsman for Banking Services
resolves individual complaints about
banking services and products. Their aim
is to do this impartially, fairly and
confidentially. Any bank customer who
has a complaint against his or her bank
(and credit providers if part of the
banks) may approach the OBS and they
will be provided with a free service.
For more information, visit
www.obssa.co.za
Address
PO Box 5728
Johannesburg
2000
Telephone
(011) 838 0035
Facsimile
(011) 838 0043
E-mail
info@obssa.co.za
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The prime objective of SAARP is to
promote the interests of senior
citizens by assisting them, and using their collective
bargaining power to obtain preferential
services for them at rates which are
more favourable to them, due to their
age group and style of life as senior
citizens. For more information, visit
www.saarp.co.za
Address
PO Box 13222
N1 City
7463
Telephone
(021) 592 1279/89
Facsimile
(021) 592 1284
E-mail
info@saarp.co.za
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The South African National Consumer
Union is a voluntary autonomous body
that represents millions of South
African consumers.
Its membership extends from the vitally
important grass-roots support of leading
women's organisations such as the
various Women's Agricultural Unions, the
National Council of Women of South
Africa, through to influential bodies
such as the DENOSA, the Association of
Retired Persons and Pensioners, KONTAK
etc. Being an independent organisation,
the Consumer Union speaks with authority
on behlf of all consumers. It opinions
are sought by manufacturers, retailers,
the agricultural sector, the SA Bureau
of Standards and Government. It aims to
build up consumers' awareness of their
rights, responsibilities and bargaining
power through education, information and
protection.
For more information, visit
www.sancu.co.za
Address
PO Box 27852
Sunnyside
Pretoria
0132
Telephone
(012) 428 7122
Facsimile
086 672 8585
E-mail
info@sancu.co.za
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The Department of Trade
and Industry's vision is of a South
Africa that has a vibrant economy,
characterised by growth, employment and
equity, built on the full potential of
all citizens. To achieve this, the
dti has become an outwardly focused,
customer-centric organisation. For more
information, visit
www.thedti.gov.za
Postal
Address
Private Bag X84
Pretoria
0001
Physical
Address
77 Meintjies Street
Sunnyside
Pretoria
0002
Telephone
0861 843 384
Facsimile
0861 843 888
E-mail
contactus@thedti.gov.za
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